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LIVE CAPTURE · AXIOM HEALTH

Stay present. Let the system remember.

During the demo, capture what the champion said, what objections surfaced, what blockers came up, and who weighed in. Voice / camera / tap — so the GTM team can focus on the human conversation instead of scrambling to reconstruct it afterward.

1 · Capture one signal

Tap an intent or hold voice for a customer quote.

2 · Classify the friction

Use-case, blocker, product gap, stakeholder, follow-up.

3 · Brief updates

Refresh the champion brief to see the new signal land.

AMBIENT CAPTURE · Axiom Health trial

voice · camera · tap · qr

  • adoption-blocker

    Jenn demo proof: customer champion says Legal will not approve until Google provides a one-page BAA-safe architecture pattern.

    Live
  • use-case

    Spanish-language support queries — 14% of member base, currently outsourced. Could be a deflection-on-deflection win.

    Priya
  • expansion-opportunity

    If tier-2 deflection works, champion is interested in Gemini for clinical-trial recruitment screening — separate $1.2M opportunity.

    Dr.
  • follow-up

    Pull DevRel into a 30-min session with Marcus (CISO) to walk the security model.

    Action
  • follow-up

    Send champion the BAA-compliant reference architecture by Friday.

    Action
  • success-criterion

    Champion wants to demo end-to-end without an engineer present by day 30. Currently can't because of the PHI redaction gap.

    Dr.
  • stakeholder

    Sasha Klein (Member Experience) — has not weighed in yet but owns CSAT, will likely block launch if CSAT dips in pilot week.

    Internal
  • product-gap

    Need a one-click 'redact PHI before send' API helper. Without it, every team rebuilds it differently.

    Champion